I have received the error message "Your username already exists."

You may receive this error when attempting to sign up for an account, here’s a quick guide on what it means:

Error Message

If you are attempting to access the platform and have received the above message it means you already have a subscription/ account with us using the same email address. Our system won’t allow you to create a duplicate account.

To gain access to the platform, you will need to ensure you are using the “log in” button as opposed to the signup button on the Nimbus homepage.


Log In Button

You can also log in using this link: https://app.nimbusmaps.co.uk/Home/Login

If you can’t remember your password to log in, you can find a handy guide on how to reset this here!