If I have an error and/or need technical support, what can I do?

Our support team is dedicated to ensuring that your experience with our platform runs as smoothly as possible. If something doesn't seem right, here's how we can help.

We're sorry to hear that Nimbus has not worked how you expected, we try to catch all bugs before release, but this isn't always possible. If you've encountered an error or think you've spotted a bug, please use one of the options below to let us know and we'll resolve it as soon as possible.


  • Send us a message on our Live Chat between 9am-5.30pm to let us know.
  • Email: support@nimbusproperty.co.uk – this goes directly to our Support team who are responsible for maintaining the site.
  • Microsoft Teams Call: Book a Technical Support Call here.
  • Call: 0121 816 0017