Get the most from features within the platform, tailored for your business.
Nimbus has been designed for property professional across multiple sectors from residential developers to surveyors and everything in between.
Each professional in their own sector is naturally going to need elements of data that others wont need.
However, if you cannot see features and overlays on your account, this may be due to the feature or overlay being in an alternative tier. If this feature should be within your subscription, please try the below steps.
If you cannot view features/site cards correctly, we advise to try the steps below:
Clearing your cache
using the following steps:
Chrome/Safari: Chrome: If using Chrome, can you please clear cache by pressing and holding Ctrl + Shift + R when in Nimbus and wait for the screen to refresh (this just clears nimbus cache)
Windows: (Ctrl + Shift + F5) or (Ctrl + Shift + R) - Chrome Mac: (CMD + Shift + R )
Chrome [CMD] + [ALT] + [E] – Safari
Update your URL
Please also ensure that you are using the up to date URL for the platform. If in doubt, please login via our website and replace any old bookmarks.
Check you meet our minimum system requirements
Internet requirements
Internet is one of the most important components for a cloud-based application like Nimbus. You will
require a quality internet connection (in terms of stability) that is properly filtered with a reliable
provider.
Minimum download speed
Minimum 30 Mbps.
1. Browser recommendations - Chrome or Edge
2. Computer requirements
As Nimbus is a cloud-based product, the performance requirements of the device are minimal, however, the newer and faster the devices are, the faster Nimbus will operate. If you are replacing any devices, we recommend you consider the following minimum specifications:
Devices
Nimbus can supported on mobile devices and tablets however, we recommend using a desktop or laptop device.
Operating system
Microsoft Windows (minimum version Windows 10).
Apple macOS (minimum version macOS Monterey).
Minimum: 8 GB.
Recommended: 16GB.
Operating system
Microsoft Windows (minimum version Windows 10).
Apple macOS (minimum version macOS Big Sur).
Display
Minimum resolution of 1366 x 768 pixels
If you are still experiencing issues please email the Support team with any screenshots and steps that you have taken at support@nimbusproperty.co.uk