This could be due to your data limit being reached if you are awaiting for the information panel to load or you cannot run a location search.
Please check your subscription tier to check your daily cap on title clicks.
If you are within your limit this may be a temporary issue and we suggest to try at another point of the day.
If the problem persist please check that you are not on a network or running anti-virus software that is blocking the data. You can check this with your IT department who will add Nimbus to the exceptions list or may adjust settings for you. You can also double check this by logging into Nimbus from a mobile phone or other device connected to 3/4/5 G.
If these checks have been done and there are still issues, please email support@nimbusproperty.co.uk and include the steps you have taken and the steps you have taken when the issues present.