If you're experiencing issues with the information panel not loading or unable to perform a location search, this may be due to reaching your data limit. Please check your subscription tier to verify your daily cap on title clicks. If you're within your limit, the issue may be temporary. We recommend trying again later.
If the issue persists, please check that your network or antivirus software is not blocking the data. Your IT department can assist by adding Nimbus to the exceptions list or adjusting the necessary settings. If the problem continues after these checks, please email support@nimbusproperty.co.uk with details of the issue, including the steps you've taken and when the problem occurs.