I have received the error message "This account does not have a valid subscription."

When attempting to log into your account, you may receive this error message, here’s what it means:

I have received the error message "This account does not have a valid subscription."

When attempting to log into your account, you may receive this error message, here’s what it means:

If you have received this error message, it means either you do not have a subscription with us or that your previous subscription has expired.

If your previous subscription has expired, you may wish to renew it. In order to do this, you can contact the sales or support team by emailing us at: success@nimbusproperty.co.uk or calling us on: 01926 355 424.

You may also receive this error if you are on a current Elite subscription, but your renewal payment has been unsuccessful. To make your payment and activate your subscription, please see this article here!

If you are using our Essentials platform, this may just be a mistake- let the support team know on the above contact details and we will get you back online as soon as possible.