Official Copy applications are processed as usual, with most available instantly, but for delays, customers should contact us first to check for issues before reordering, as refunds are not available.
Official Copy applications are being processed as usual, with many results available instantly. If manual processing is required, applications typically take one to two working days to complete by Land Registry.
Please note that there is no expedited processing for Official Copy applications. Requests for urgent handling will not be considered by Land Registry until at least three working days have passed since the application was received.
For postal applications, please allow up to five days for delivery. If you have not received your documents within 20 days of your order date, contact us for assistance at support@nimbusproperty.co.uk However, applications beyond this timeframe will need to be reordered, as we are unable to offer refunds due to potential changes to the site.
Please note: We always recommend reaching out to us first to see if we can manually push your application through or identify any platform issues before you attempt to place another order.